Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the MilatuCases platform, operated by Linksys ("we," "us," or "our"). By accessing MilatuCases you confirm that you are at least 18 years old, have the authority to bind your law firm or organisation, and accept these Terms.

2. The Service

MilatuCases is a cloud-based legal practice management platform. We provide tools for case management, billing, document storage, calendar management, and related functions. The platform is provided on a subscription basis.

3. Your Account

• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately of any unauthorised use of your account.
• You may not share your account with others outside your firm's licensed user count.
• You are responsible for all activity that occurs under your account.

4. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of any professional regulations.
• Attempt to gain unauthorised access to other accounts or our infrastructure.
• Upload malicious code, viruses, or disruptive content.
• Reverse-engineer, decompile, or attempt to extract the source code of the platform.
• Resell or sublicense access to the platform without our written permission.

5. Subscription & Billing

Subscriptions are billed as selected (monthly, 6-monthly, or annually) and renew automatically. You may cancel at any time; access continues until the end of the paid period. We reserve the right to adjust pricing with 30 days' notice.

6. Your Data

You retain full ownership of all data and content you upload to MilatuCases. We act as a data processor on your behalf. We do not claim any intellectual property rights over your data. See our Privacy Policy and Data Protection Policy for details on how we handle data.

7. Intellectual Property

All intellectual property rights in the MilatuCases platform, including software, design, and content produced by us, remain the property of Linksys. Nothing in these Terms transfers any ownership rights to you.

8. Limitation of Liability

To the maximum extent permitted by law, Linksys shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability to you shall not exceed the amount you paid us in the three months preceding the claim.

9. Service Availability

We aim for 99.9% uptime. Scheduled maintenance and factors outside our control may cause temporary unavailability. We will provide reasonable advance notice of planned downtime.

10. Termination

Either party may terminate the agreement at any time. We may suspend or terminate your account immediately if you violate these Terms. Upon termination, your access ends and we will retain your data for 90 days before deletion, unless you request earlier deletion.

The same 90-day retention and deletion policy applies in the following situations:

• Expired trial accounts: If your trial period ends and you choose not to activate a paid plan, your account will be deactivated and your data retained for 90 days, after which it will be permanently deleted.
• Lapsed paid accounts: If you previously paid for a plan and subsequently stop paying (for example, a failed renewal or cancelled subscription that is not reinstated), your account will be deactivated and your data retained for 90 days, after which it will be permanently deleted.

During the 90-day retention window you may reactivate your account (by completing payment or contacting us) to restore access to your data. After 90 days, deletion is permanent and irreversible. You may request earlier deletion at any time.

11. Governing Law

These Terms are governed by the laws of Zambia. Any disputes shall be resolved in the courts of Zambia.

12. Contact Us

Questions? Contact us at info@milatucases.com or visit our Contact page.