Privacy Policy

1. Who We Are

MilatuCases is a legal practice management platform operated by Linksys. When you use MilatuCases, Linksys acts as the data controller for personal data you provide.

Contact: info@milatucases.com · House 3, Kalomo Road · +260 976 330 092

2. What Data We Collect

We collect the following categories of personal data:

• Account data: name, email address, phone number, law firm name, and password (hashed).
• Usage data: pages visited, features used, session duration, and browser/device information.
• Case & client data: the case files, documents, client records, and notes you enter into the platform.
• Payment data: billing records and transaction history. We do not store raw card numbers.
• Communications: messages you send to our support team.

3. How We Use Your Data

• To provide, operate, and improve the MilatuCases platform.
• To send you account notifications, billing reminders, and product updates.
• To respond to your support requests.
• To comply with legal obligations and resolve disputes.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the following bases: performance of a contract (providing the service you signed up for), legitimate interests (improving the platform and preventing fraud), and your consent (where we ask for it explicitly).

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. After account closure, data is deleted within 90 days unless we are required to retain it longer by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing.
• Data portability — receive your data in a machine-readable format.

To exercise any of these rights, email info@milatucases.com. We will respond within 30 days.

7. Security

All data is encrypted at rest using AES-256 and in transit using TLS 1.2+. We perform regular security reviews and maintain access controls to protect your information.

8. Cookies

We use essential cookies to keep you logged in and functional cookies to remember your preferences. See our Cookie Policy for full details.

9. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will notify you by email or via an in-app notification before the change takes effect.

10. Contact Us

Questions about this policy? Write to us at info@milatucases.com or visit our Contact page.